Do you deliver?
Yes, we deliver to clients whose events are based within a 15 mile radius of Manchester City Centre.
Delivery Charges
What is the additional charge for customers outside of the 15 mile radius?
Due to ever changing costs, this will be determined at the time of enquiry.
Delivery Process
Can the hired goods be delivered to my home prior to the event?
The goods must be delivered to the venue the event is to be held at.
Can I collect the hired items myself?
Hired items can be collected by the client and this will be agreed at the time of the booking as a suitable vehicle may be required for some of the larger items.
Goods Hire
I would like to hire some of your items for more than 1 day. Is this possible?
This is possible, but would need to be discussed with PartyFest Rentals at the time of the booking and a price can be arranged for a bespoke package.
Goods Possession
Am I responsible for the hired goods once in my possession?
All goods, once in the possession of the client, will be the responsibility of the client, as per the terms and conditions.
Goods Damages
What if one of my party damage one of your hired items?
Full responsibility of the damage to any goods will rest with the client, as they sign up for full responsibility on the receipt of the goods.
Goods Safety
Are your hired goods safe to use?
All of our hired goods are safe to use and any goods that require an electricity outlet are fully PAT tested, with certificate to prove. We are also covered with public liability
Can I cancel my booking?
Your booking can be cancelled, but this will be subject to a 20% cancellation fee if cancelled more than 30 days before the event. Any cancellation submitted less than 30 days before the date of the event will be subject to full payment and no refund will be applicable.
Payment Process
What form of payment do you accept?
We accept several forms of payment. Cash, bank transfer or card payment can be accepted. Cheques are not accepted.
Payment Process [Deposits]
Do I need to pay a deposit?
A 20% deposit is needed to secure the date the hired goods are needed for. This will reserve the date for you. The full balance will then need to be paid at least 30 days before the event date.